E-Star Memory - RMA Form








Toll Free: 1-866-712-3007

Online Merchandise Return Form

*Organization Name:**		*
*Name of Purchaser:**		*
*Email Address:**		*
Phone Number:
*E-Star Invoice Number:**		*
Item(s) to Return:	1.
2.
3.
4.
5.
Reason for Return:		Customer Choice Incorrect Item Received
		Arrived Damaged Arrived Defective Other
Additional Comments:		Please provide us with any additional comments.
* Required Fields

Return Policy
E-Star Memory is proud to guarantee its products with a Limited Lifetime Warrantee. If you are unsatisfied with your purchase for any reason, return it to us within 30 days in its original condition and you will be refunded 100% of the purchase price for each item returned that meets these conditions. Returned merchandise must be shipped by traceable means within 30 days of product receipt in its original anti-static packaging. Your credit card account will be credited for the full purchase amount less shipping charges within
5 – 10 business days. E-Star Memory can only refund shipping costs if the return is a result of our error.
Return Instructions
To return memory purchased from E-Star Memory, simply fill out our on-line Merchandise Return Form. Please include your account information and the reason for the return. An E-Star Memory service representative will issue a return approval and assist you with return shipping. Please keep the original packaging to return the item.

Shipping Address for Returned Merchandise
E-Star Memory
Customer Service Department
1801 Gateway Blvd. Ste. #109
Richardson, TX 75080
NOTE: Items will not be accepted at the return address below without prior approval from a E-Star Memory service representative.
If you have additional questions, please contact us.