Online Merchandise Return Form Organization Name*: * Name of Purchaser*:  * Email Address*: * Phone Number: eStar Memory Invoice Number*:   * Item(s) to Return:   1. 2. 3. 4. 5. Reason for Return: Customer Choice Incorrect Item Received   Arrived Damaged Arrived Defective Other Additional Comments: Please provide us with any additional comments. * Required Fields

Return Policy
E-Star Memory is proud to guarantee its products with a Limited Lifetime Warrantee. If you are unsatisfied with your purchase for any reason, return it to us within 30 days in its original condition and you will be refunded 100% of the purchase price for each item returned that meets these conditions. Returned merchandise must be shipped by traceable means within 30 days of product receipt in its original anti-static packaging. Your credit card account will be credited for the full purchase amount less shipping charges within
5 – 10 business days. E-Star Memory can only refund shipping costs if the return is a result of our error.  
Return Instructions
To return memory purchased from E-Star Memory, simply fill out our on-line Merchandise Return Form. Please include your account information and the reason for the return. A E-Star Memory service representative will issue a return approval and assist you with return shipping. Please keep the original packaging to return the item.  

Shipping Address for Returned Merchandise
E-Star Memory
Customer Service Department
1801 Gateway Blvd. Ste. #109
Richardson, TX 75080
NOTE: Items will not be accepted at the return address below without prior approval from a E-Star Memory service representative.  
If you have additional questions, please contact us.